Privacy policy

Last Updated: November 3, 2026

1. Introduction

This Privacy Policy explains how Shenyang Yujie Trading Co., Ltd., operating the alilivecozy brand through https://alilivecozy.com, collects, uses, shares, and protects personal information.

Shenyang Yujie Trading Co., Ltd. is responsible for handling personal information collected through this website in accordance with applicable data protection laws.

2. Information We Collect

Depending on how you interact with our website, we may collect:

Contact Information: Name, email address, telephone number, and billing or shipping address.
Order Information: Products purchased, order history, payment status, and transaction details.
Account Information: Account details and preferences, where applicable.
Customer Communications: Messages and inquiries submitted to our support team.
Technical Information: IP address, browser type, device information, website usage data, and cookie identifiers.

Payment information is handled through the payment service providers available at checkout. We receive transaction information necessary to manage your order.

3. How We Use Your Information

We use personal information to:

Process payments and fulfill orders.
Arrange shipping and provide delivery updates.
Respond to customer inquiries.
Manage returns and refunds.
Maintain website security and prevent fraud.
Improve website functionality.
Send marketing communications where permitted by law.
Comply with applicable legal obligations.

Where applicable law requires a legal basis, processing may rely on contractual necessity, legal obligations, legitimate interests, or consent, depending on the purpose.

4. Sharing Personal Information

We may share necessary personal information with service providers supporting our business operations, including:

Payment processing providers
Shipping and fulfillment providers
Website hosting and e-commerce providers
Customer support providers
Analytics and advertising providers, where applicable

We limit disclosures to relevant business purposes and apply appropriate safeguards where required.

We do not share personal information with unrelated third parties for their independent marketing purposes without the authorization required by applicable law.

5. Cookies

Our website may use cookies and similar technologies for essential website functions, security, analytics, and advertising.

Where required by law, we obtain the necessary consent before using non-essential cookies.

You may manage cookie preferences through the consent controls available on our website, where applicable, or through supported browser settings.

6. Data Security and Retention

We use reasonable technical and organizational measures to protect personal information.

We retain information only for as long as necessary for the purposes described in this Policy or to meet applicable legal, accounting, tax, and contractual requirements.

Retention periods depend on the type of information and the relevant purpose.

When information is no longer required, we take reasonable steps to delete or anonymize it, unless continued retention is legally justified.

7. International Data Transfers

Personal information may be processed in countries outside your country of residence when necessary to provide our services.

Where required by applicable law, international transfers will be subject to appropriate safeguards.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of eligible information.
Restrict or object to certain processing activities.
Request data portability where applicable.
Withdraw consent where processing is based on consent.
Submit a complaint to a relevant data protection authority.

To exercise your privacy rights, contact service@bertylif.com.

We may request information necessary to verify your identity and will respond within the period required by applicable law.

9. Children's Privacy

Our website is not directed to children.

We do not knowingly collect children's personal information in circumstances prohibited by applicable law.

If you believe a child has provided personal information in violation of applicable law, please contact us.

10. Third-Party Websites

Our website may contain links to independent third-party websites.

These websites operate under their own privacy policies. We encourage you to review those policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, data practices, or legal requirements.

The updated version will be published on this page with a revised date.

Where required by law, we will provide additional notice or seek consent.

12. Contact Us

Legal Entity: Shenyang Yujie Trading Co., Ltd.

Brand: alilivecozy

Website: https://alilivecozy.com

Email: service@alilivecozy.com

Business Address: Unit 7-23672, 7th Floor, No. 39-4 Chuangxin 2nd Road, Hunnan District, Shenyang Area of the China (Liaoning) Pilot Free Trade Zone, China